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Inbox

Everything waiting for your decision or a check. Each item opens in its own screen, where you approve it after reviewing the exact work.

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Good morning
Your next steps, results and work in progress.

Your growth apps

Your content pipeline
Posts This Month
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of monthly allocation
Awaiting Approval
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posts need your review
Published
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this month
Auto-Approve
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posts approved automatically
Lead pipeline
My Posts
Review, approve, and manage your scheduled posts.
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Library
Your logos, product shots and other assets. Use them in the Studio or as a reference for AI.
Images (JPG, PNG, WebP up to 100MB), video (MP4, MOV up to 500MB), voiceovers (MP3, M4A, WAV) and documents (PDF, Word, ZIP). Large clips upload in the background.

Goals

Set the outcomes your brand, offers and pipeline work towards.

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Notifications

Choose how Forge reaches you. The Inbox always shows everything that is waiting for you.

When Forge needs you
Email, Slack and quiet hours for decisions, checks and anything that stopped.
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WhatsApp
Alerts and chat with Forge Agent on your own WhatsApp number.
Content emails
Emails about your content and results.
Notification emails
Receive an email when your weekly content batch is ready for review.
Weekly digest
A summary of your published posts and performance, sent every Monday.

Mode

Choose what Forge may do, then manage the routines that use those permissions. Review pending actions in Forge Agent.

My Brand
Everything that makes your brand unique. Keep this current for best results.
Brand Profile
Generate Brand Profile from Website Have a website? Enter its URL to fill your brand details. No website? In Forge Agent, tap + to add up to 5 images (app screenshots, posts, your logo) or your brand guide, and ask it to complete your brand profile.
Business Basics
Pick the closest match. It tailors your AI agents, landing-page copy, and suggested offer type. You can change it anytime.
Describe what you do in one sentence.
Your Audience
Tell us who you are speaking to. The more specific, the better your content will perform.
Age, occupation, lifestyle, income bracket.
The markets you serve. A city, region or country, or "Remote" if you work anywhere. Boost searches these by default, up to four.
What do they want most in life?
What do they believe about themselves and the world?
What keeps them up at night?
What frustrates or exhausts them daily?
How do their relationships influence their decisions?
Specific outcomes they want to achieve.
What emotions drive their buying decisions?
What is the primary goal of your social media content? The AI uses this to keep every post aligned with your business objective.
Any extra focus or seasonal priority (e.g. "promote the 12-week Hyrox programme launching September").
Brand Voice
Describe how your brand sounds. This is your content style guide.
e.g. "Direct, warm, no fluff. Like a coach who tells the truth but always believes in you."
The main topics your content covers.
Words, phrases, or topics that are off-brand.
What makes you different? Why does your brand exist?
Paste an example post, email, or caption that perfectly represents your brand voice.
The grammatical person your content uses.
Specific words or phrases the AI must never write. Comma separated.
Visual direction for images. What mood, aesthetic, or style matches your brand?
Visual Brand Style
These settings directly control how your AI-generated images look. Spend 2 minutes here and your images will improve dramatically.
Upload 1-3 of your own posts and 1-3 from brands you admire. Forge studies them and builds a precise visual style so every generated image and video is unmistakably on-brand.
Your posts
Brands you admire
What visual style best represents your brand?
How should images feel at a glance?
Describe the feeling or atmosphere of your ideal images.
List your primary brand colours. The AI will try to reflect these in visuals.
Short sentence describing your exact visual style. This goes directly into image generation prompts.
The typography style used in AI-generated images - headlines, overlays, and text-on-image elements.
Image & video generation defaults
Restore all generation settings to the proven high-quality defaults.
Brand Logo & Favicon
Your posts are generated at the highest quality available on your plan, paid plans use our best designed-graphic image model and premium video models.
Upload your real logo so it can be placed on generated images and used across your posts. This stops the AI inventing fake logos. PNG with a transparent background works best.
No logo
None
Changes save automatically
Offers
Your products, services and main call to action. The AI uses these to promote what you actually sell.
Products & Services (your Offers)
Add what you sell. The AI uses these to write promotional posts for each specific offer. Each product gets its own URL and can be featured on its own. e.g. "12-Week Hyrox Prep Programme", "1:1 Online Coaching", "Race-Day Nutrition Guide".
Default link
Used when a post isn't promoting a specific offer. Add your booking page, lead magnet or website. Each offer keeps its own link.
Changes save automatically
Settings
Manage your workspace, connections and Agent permissions.
Your AI team

This is where Forge becomes your marketing & sales team

Set brand, quality and safety defaults here. Manage permissions and scheduled routines in Mode, then use each app’s Manage action for its own audience, timing and channel rules.

Your content creator
Writes and posts on-brand content so your schedule stays full.
Your lead finder
Goes out daily and finds new customers who fit your business.
Your follow-up assistant
Replies and follows up every lead until they book - you approve the level.
Run, pause and approve work in one place
Mode contains your Agent permissions and scheduled routines. Pending actions appear in Forge Agent for approval.
Your connected accounts
Accounts you connect belong to your workspace and are shared by Forge Agent and your apps. Approval rules decide what Forge Agent may do with them.
Team
Invite your whole team to view and approve content. Paid plans include unlimited seats.
Team members
Paid plans include unlimited seats - invite your whole team. Members can view and approve content.
Profile
Your personal details, account and login.
Appearance
Theme
Dark is the classic Forge look. Light matches the Forge website: ink on white with the same gradient accents.
Profile photo
A square JPG or PNG works best.
Personal Details
Your name and billing information for invoices. Changes save automatically.
Security
Protect how you sign in to this account.
Two-factor authentication (2FA)
When enabled, you receive a 6-digit code by email each time you log in (expires in 5 minutes). Adds an extra layer of security to your account.
Account
Email address
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Client ID
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Change Password
Danger Zone
Delete Account
Permanently deletes your account, brand profile, and all generated content, and cancels any active subscription so you're never billed again. This action cannot be undone. Enter your password to confirm.
Results
How your whole engine performs, from first impression to closed deal. See where leads come from, how they flow, and what is working.
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Your conversion funnel

Every stage, where the leads came from, and how many make it through

Content mix

By format

Lead source mix

Where your leads come from

Landing page performance

Visits and conversions, feeds New lead and Booked

Outbound performance

Cause & effect: how email and AI calls turn into bookings

Social performance

Engagement from your published posts

Results

What it all adds up to
Billing
Your credits, usage, and plan.
Billing details
Used on your invoices.
Help & Support
Get answers, watch guides, or contact our team.
Ask Forge AI

Owner console

Everything across your organization in one place. Only you (the owner) can see this - admins and users can't.

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Landing Pages

Pages that turn attention into booked enquiries. The Agent writes them, you publish to a live link, then point your posts at it.

AI chat on new landing pages
When on, Forge can answer visitors and capture them as leads. New pages start with this choice; each page can still change it in its editor.

Forms

Capture enquiries your way. Build a form for each thing you need, every submission lands in your Pipeline.

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Pipeline Builder

Design your path from first contact to customer. Choose the apps and connections each stage needs.

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App Store

Install apps for your pipeline. Installing an app never turns on unattended work.

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Installed apps
Choose what appears in your Create, Capture and Boost workspaces. Your Core, pricing and data stay unchanged.
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Pipeline

Every enquiry from first touch to closed. Leads arrive automatically from your forms and pages. Drag a card to move it along.

Snapshot

Outreach

Follow up every lead across connected email, calling and messaging channels, with one approval and safety model.

Here is what happens to a new lead

When a fresh enquiry lands, Forge can use the connected channels allowed for that contact: email, AI calling, SMS, WhatsApp, Telegram, LinkedIn or Instagram. Manual prepares the work, Approval asks before delivery, and Autopilot acts inside consent, timing and per-channel limits. Every message and call is logged on the lead.

Control level: Manual
Manual lets you send; Approval required prepares work for review; Autopilot runs approved routines inside consent, timing and channel limits.
How Forge Agent runs outbound

The same safe path is used for email, calls and every connected messaging channel. Nothing is sent from an empty prompt or outside your workspace rules.

1. TriggerNew lead, pipeline stage, form or Boost result
2. Contact contextBrand, offer, consent, notes and full ticket history
3. GuardrailsControl level, channel, local hours, caps and opt-outs
4. Deliver & learnPrepare or send, then log the message, reply and outcome

Starter sequence one per workspace

Active

An optional, ready-made email-and-call follow-up for new enquiries. This is not your automation limit: create as many targeted multichannel workflows as you need above. Every action is logged and stops when the lead replies, books or opts out.

Runs for: New leadsForm & CTA leadsProspector leads
out of 100 (0 = every lead)
Only form and landing-page leads (who ticked consent) get the opt-in nurture. Cold leads - anyone you add by hand, plus everything Boost finds (Email, LinkedIn, Web Search) - start with follow-up OFF, so you reach out yourself. Turn this on to let Forge cold-contact them automatically while you are away: cold leads get a separate cold email that identifies your business, says it is a cold introduction (never the "thanks for reaching out" nurture), and carries a clear opt-out / STOP line. Daily send caps and your sending hours are respected, and you can override any single lead on its card.
Auto-call new leads by AI phone (with consent)
When on, your AI phone agent is included in the sequence and only ever dials leads who gave call consent. Configure the voice and script in the AI Phone Agent tab.
Timing triggers (recommended)
Calls land best when the lead is on their device and expecting contact. These place your AI phone call at the perfect moment. They only ever dial consented leads with a phone, inside the lead's local business hours, and never fire while automated follow-up is off.
Calling window
AI calls are only ever placed inside this window, in the lead's own local time. Weekends are excluded.
From to Monday to Friday
Stops automatically when the lead replies, books, or opts out. No one is messaged after they respond.

Targeted multichannel workflows no one-flow limit

Create a separate workflow for every form, pipeline moment and connected channel. Each matched contact carries its Brand, Offer, consent, notes and ticket history into the message Forge prepares or sends.

Each automation saves from its editor. Review-first prepares a one-tap task; automatic delivery follows the workspace control level and per-channel guardrails.

Connections

Connect your business accounts. See what each service enables, manage access and give Forge Agent the tools your goals need.

Find any account to connect. Accounts belong to your workspace and are shared by Forge Agent and your apps; Agent access and approval rules decide what can run.

Social publishing
Publish and schedule posts through your connected social accounts.
How can we help?
Take the product tour
See the full system in 60 seconds
Help articles
Guides & how-tos
→ How to fill in your brand profile → How content is generated → How to approve & edit posts → Connecting social accounts → How scheduling works → Billing & changing your plan
My support tickets
View replies & continue the conversation
Raise a support ticket
We reply within 24 hours
Studio
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Create UGC Media
Turn a product photo into authentic creator-style images and short videos.
Upload a product photo and get back an authentic, creator-style image with your product in the scene. Then animate it into a short UGC-style video. Your product stays exactly as-is.
Click to upload a product photo
A clean shot of your product on any background works best. JPG, PNG or WebP.
Image detail
Video model (for animate)
The image keeps your product exactly as-is. After it's ready you can animate it into a short video with the model above.
Takes around 15–25 seconds.
Your UGC image will appear here.