Forge Agency Marketplace Terms
Last updated 14 August 2026. These terms supplement the Forge Terms and Conditions.
Public directory listings
Forge may publish factual business information from public sources. An unclaimed listing is a directory entry and is not verified, endorsed, rated, or certified by its owner. Forge does not publish fabricated ratings, reviews, client counts, or outcomes. A domain-authorised representative may claim, correct, or remove a listing. Confirmed removal requests hide the listing immediately and suppress further marketplace email.
Google Places may be used as a transient discovery source. Forge independently verifies publishable facts against the agency's own public website before storing a directory entry; Google Place IDs may be retained as permitted provenance, but Forge does not operate the directory as a permanent cache of Google Places content. Google use is subject to the Google Maps terms and Google Privacy Policy.
Lead escrow
When a prospective client submits an enquiry, Forge stores their contact information securely and initially discloses only limited context to an unclaimed agency. Contact information is unlocked after domain verification and the agency listing is linked to a Forge account. Submitting an enquiry is not a contract with Forge or the agency, and Forge does not guarantee a response, engagement, or outcome. If a listing remains unclaimed, Forge may reassign the enquiry to another relevant agency after seven days.
Agency claims and certification
Claimants must verify a work email matching the listed business domain and create or link a Forge account. Forge certification confirms this domain and account verification only. It is not a professional accreditation, performance guarantee, or endorsement. Claimed agencies are responsible for the accuracy of their profile, booking link, services, playbooks, case studies, and reviews.
Partner programme
Strategic Marketing Partners receive a licence discount of 30% on eligible net subscription fees for new client workspaces they own and bring to Forge in the first partnership year, 20% in the second year, and 10% in the third year. The curve is a discount, not a cash commission; cash commissions apply only to the separate Affiliate program. Being invited as an Admin to an existing Forge customer's workspace does not transfer ownership, change the customer's attribution, or make that existing subscription eligible for the partner discount. Other approved programs may have different prospective terms shown in the relevant portal. Forge may suspend fraudulent, misleading, or non-compliant activity.
Communications and consent
Lead teasers, verification codes, security notices, and claim confirmations are transactional. Promotional partner education is sent only after explicit opt-in and includes a one-click opt-out. An agency may opt out or request removal at any time.
Marketplace conduct
Agencies must handle client information lawfully, use it only to respond to the submitted enquiry, and maintain reasonable security. Agencies may not sell lead data, misrepresent certification, publish deceptive claims, or use Forge to send unlawful marketing. Forge may hide or remove listings that breach these terms.
Contact
Questions and verified removal requests can be sent to [email protected].